Read the policy here:

Guarantee policy

Yes and no.

Open justice is a pillar of our legal system, dating back to the 12th century. It provides visibility and accessibility to all, instilling trust in our legal institutions and preventing potential misconduct. Our websites serve as a testament to this principle.

So actually some details a person may consider "private" may well be public.  

To request removal or correction of our web record go to:

Corrections / Manage online reputation

No Win, No Fee Debt Collection means that clients only pay for the service if their debt is successfully collected. If we don't collect, you don't pay.

Clients pay only when their debt is successfully collected. There are no upfront costs or financial risks involved - unless clearly quoted and accepted by the client upfront.

Absolutely, we tailor our approaches to suit the unique circumstances of each debt, whether it's an individual or business debt.  This involves you the creditor giving us access to all the necessary supporting documentation up front to access the nature of the debt or dispute and the prospects of success.  

We use technology, databases and other sources including crowd sourcing to locate debtors who may have changed their contact information.  We also have access to a crowd sourced pool of contacts through our website which is receiving significant quantities of unique user visits per day including from many people who also know the whereabouts of particular creditors and do provide tip-off information regularly.  

Our skilled negotiators mediate an outcome including payment arrangements that are mutually beneficial, facilitating faster debt resolution and finality.  

Where we agree to crowd-source recovery actions, a version of the website can usually be live two (2) business days.  

For complex matters involving defamatory information we require additional time to check the veracity of the documents provided.  

Mark Smith, in this particular context, is a reputable Blogger and accomplished journalist complete with a legal education from the University of Sydney - one of Australia's best Universities.  

The law in NSW provides utmost protection to those invaluable sources and informants who play a vital role in the world of journalism.

To explore the legal safeguards in detail, kindly click on the following link:

Evidence Act - Journalist Privilege.

Furthermore, to gain a comprehensive understanding of Mark's unwavering dedication towards journalistic principles, we invite you to peruse our policy, readily available in the footer or via this link.

Any other thoughts ... send us an instant chat - bottom right corner or complete the form below:

Our team consists of experienced debt collectors supervised by Mark Smith from around Australia each of whom is well-versed in both the legal and ethical aspects of debt collection.

Mark has taken on some of the toughest debt collection tasks in the world including Steve Papermaster.

Yes, we ensure that all debt collection activities strictly adhere to local and national debt collection (and dispute resolution) laws and regulations.  

NB:  We are typically only involved in Trade Credit and not credit the subject of the National Credit Act since July 2021.  

Where lawful, we report unpaid debts and judgments to credit bureaus, which can encourage debtors to comply with payment.

We offer access to legal counsel and assistance if a debt requires legal action.